Cancellations and Refunds(1) After ticket issuance - Cancellation/No ShowForfeit 10% of ticketed fare for Economy Class faresForfeit 5% of ticketed fare for Business/First Class faresException: For sales in Russia, for travel commencing in Russia,full refund if cancelled more than 24 hours before departure(2) In case of refusal of official documents/entry permit/visa a full refund will apply provided official documentation from the approved authority is produced and attached to the refund request.(3) For partially used transportation the refund if any will be the difference between the fare paid and the fare for the transportation used less the fee specified in (1) above.